Returns and exchanges

Wrong size? Need a swap? Start here. Returns are free within 30 days.

Your order number is in your order confirmation email.

Pick your items

Choose what you'd like to send back, then pick a refund or a new size.

We'll review it within 1 business day and email you a free prepaid USPS label. Drop the package at any post office.

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We'll email your free return label within 1 business day.

What happens next

1. We email you a prepaid USPS label.
2. Pack the insoles and drop the box at any post office.
3. As soon as USPS scans it, we send your refund or your new size. No waiting for it to reach us.